ETAP Lighting International NV attaches considerable importance to your privacy and the protection of your personal data. In this cookie policy, we explain how we handle the personal data we collect through cookies, what we do with it and how we process it. We feel it is important to create and maintain an environment in which the users of our online environment can be sure that their information will not be misused.

1. Area of application

This website and related cookies are operated by ETAP Lighting International NV with registered office in B-2390 Malle, 130 Antwerpsesteenweg and company number 0424.980.655. We act as data processor when we process the personal data of the users of our online environment by means of cookies.

We comply with applicable data protection legislation, such as the General Data Protection Regulation no. 2016/679 (AVG or GDPR) and national data protection legislation. This legislation involves the protection of your personal data and grants you rights with respect to said personal data.

The aim of this policy is to show which personal data we collect using cookies and how we use your data after you have visited our website on a desktop computer, tablet, smartphone or other device on which cookies are installed.

2. What are cookies?

Cookies are small text files that store small amounts of information, such as your language preference for example, when you visit our website. These cookies are stored on your computer, tablet or smartphone whenever you visit our website. Cookies may contain personal identification data, but this is not always the case.

Whenever you visit the website subsequently, this cookie will send information to the website so that the website recognises your browser and can remember your language preference, for example. Some cookies also make it possible to allow for specific functionalities on a website or to measure how the website’s visitors use our website so that we can use this information to optimise the website.

Cookies often have an expiry date so that they are automatically deleted after a specific period of time. Some cookies are deleted immediately after closing the browser, such as session cookies, whilst other cookies will stay on your device for a longer period.

3. What types of cookies we use and why?

Strictly necessary/essential and functional cookies

Strictly necessary cookies are of critical importance to be able to navigate the website and use the available functionalities. Functional cookies remember the choices you have made, such as a country from which you visit the website, language choice and search criteria. Without said cookies the requested services such as remembering your login data cannot be provided. Therefore, these cookies ensure that we are able to provide you with a pleasant experience, which better matches your choices. These cookies are unable to follow your surfing habits on other websites.

We can install these cookies without asking for your permission.

Targeting or advertising cookies

These cookies gather information on your surfing habits in order to display ads that better match your preferences. They are also used to limit the number of times that you see a specific ad and to measure the efficiency of an advertising campaign. These cookies are typically installed by networks of third-party advertisers. They remember the websites you visit and that information is shared with other parties like advertisers. For example, we rely on external companies to show you more targeted ads when you visit other websites. You will be able to consult these companies in the table below. These cookies are only installed on your device after you have given your permission.

Social media cookies/plugins

These cookies make it possible to share what you have done on the website on social media like Facebook, LinkedIn and Twitter. We have no control over these cookies. The social media platform also acts here as the processor. Consult the privacy policy of the respective social media platform for further information on the operation and use of such cookies.

These cookies are only installed on your device after you have given your permission.

Cookies for analytical and statistical purposes

These cookies gather anonymous information on the way in which people use our website. We use these cookies to discover how customers land on our website, how they visit or use our website and what can be improved such as navigation and marketing campaigns. The data stored in these cookies, does not include personal information on the basis of which your identity can be established.

We also use services of third parties such as for example, Google Analytics to gather information on visitors to our website. This information is aggregated to determine the number of visits, the average time spent on a visit, the pages viewed, etc. We use this information to measure use of the website and to improve the content and value of our website. Further information on the way in which Google processes your information can be found on the Google Analytics webpage. Your prior consent is requested for the use of these "third-party" cookies for analytical purposes. These cookies are only installed on your device after you have given your permission.

Web beacons/pixels

Some of our webpages may contain electronic images that are referred to as ‘web beacons’ or ‘pixels’ (also known by the name clear GIFs), which enable us to count the users who have visited the relevant pages. Web beacons only collect limited information among which cookie number, date and time when the page is displayed and a description of the page on which the web beacon is located. These beacons do not contain identifiable personal data and are only used to monitor the efficiency of a specific campaign.

These cookies are only installed on your device after you have given your permission.

List of used cookies

1. When you visit and/or use our Website, we place cookies or use similar technologies with which we collect and process personal details about you. Said cookies and similar technologies include, inter alia:

  • Name: _dc_gtm_UA-xxxxxxxx-xx
  • Type: non-functional
  • Aim: Google Analytics: the keeping of statistics. Keeping track of how the User visits the website in order to improve services and online portals. Google’s privacy policy.
  • Retention period: 1 day


  • Name: __ga –
  • Type: non-functional
  •  Aim: Google Analytics: the keeping of statistics. Keeping track of how the User visits the website in order to improve services and online portals. Google’s privacy policy.
  • Retention period: 2 years


  • Name: _atuvc, _atuvs, loc, mus, ssc, ups, uid, uvc, loc
  • Aim: These cookies are dropped by third-party AddThis by Oracle in order to be able to share the page on social networks.
  • Retention period: 2 years


  • Name: hubspotutk, irstvisit, _hstc
  • Type: non-functional
  • Aim: HubSpot Analytics: the keeping of statistics. Keeping track of how the User visits the website in order to improve services and online portals. Hubspot Privacy Policy
  • Retention period: 10 years


  • Name: com.silverpop.iMAWebCookie
  • Type: functional
  • Aim: These cookies are set by Silverpop, an online marketing company. These cookies are used to collect information on the use of our website by visitors. The cookies anonymously collect information, including the number of visitors to the site, how visitors reach the site and the pages they have visited.
  • Retention period: permanent


  • Name: Facebook: c_user, locale, sb, wd, xs
  • Type: non-functional
  • Aim: Facebook makes use of cookies to keep track of the sites users visit. Using these cookies, visitor data is measured by Facebook and a profile is developed to display a relevant ad on Facebook, Instagram or on third-party websites (interest-based targeting).
  • Retention period: 2 years


  • Name: _hjSessionUser_{site_id}, _hjid, _hjFirstSeen, _hjUserAttributesHash, _hjCachedUserAttributes, _hjViewportId, _hjSession_{site_id}, _hjSessionTooLarge, _hjSessionRejected, _hjSessionResumed, _hjLocalStorageTest, _hjIncludedInPageviewSample, _hjIncludedInSessionSample, _hjAbsoluteSessionInProgress, _hjTLDTest, _hjRecordingEnabled, _hjRecordingLastActivity, _hjClosedSurveyInvites, _hjDonePolls, _hjMinimizedPolls, _hjShownFeedbackMessage
  • Type: non-functional
  • Aim: Hotjar: the keeping of statistics. Keeping track of how the User visits the website in order to improve services and online portals.
  • Retention period: 365 days


2. You can prevent cookies from being placed or delete existing cookies by adjusting your browser’s settings. You can find help on how to adjust these settings on your browser’s website. Do take into account that not enabling cookies when visiting the Website may lead to some or all of the Website’s functions not working properly.

Internet Explorer:

Microsoft Edge:




4. How is your data used and shared?

We do not send your personal details in an identifiable manner to third parties without your express consent if this is not required to provide services.

We can call on external processors to make the website and/or services available to you. We make sure that third-party processors only process your personal details on our behalf, and subject to written instructions from us. We guarantee that all external processors are selected with due care in order for us to be able to count on the safety and integrity of your personal details.

We can transmit anonymous and/or aggregate data to other organisations who can use said data to improve products and services and tailor the marketing, presentation and sale of products and services.

5. Transfer of your personal data

  1. We and our external processors will only process your identifiable personal details in the EEA.
  2. We can forward your anonymous and/or aggregate data to organisations outside the EEA, such as the United Kingdom. In the event that such a transfer takes place, we will ensure that suitable guarantees are in place to preserve the safety and integrity of your personal details, and that all rights involving personal details are guaranteed, which you could enjoy under applicable mandatory law.

For further information on the transfer of data, please see our Privacy Policy.

6. Removal of cookies and additional information on cookies

If you have given us your consent by clicking on the relevant button on the cookie banner, you may withdraw your consent at any time. You can do so by clearing the stored cookies in your browser.

Some cookies are deleted once you close your browser (session cookies). Others stay on your device until they expire or you delete them from the cache (permanent cookies or tracking cookies) since these cookies ensure that we remember things about you for when you visit our website again.

By deleting our cookies or refusing future cookies, it is possible that specific sections or functions are not accessible on our website.

Should you wish to delete cookies that are already installed on your computer, consult your browser’s help and support page where you will find instructions on where to find the file or folder where cookies are stored. In most browsers, the toolbar's help function also provides information on how to prevent your browser from accepting new cookies, what to do to get your browser to notify you when you receive a new cookie, or how to disable cookies completely. Take into account that if you opt to completely disable cookies, some personalised services may no longer be available.

Through the link below you will find further information on the removal of cookies per browser:



Internet Explorer


Firefox (mobile)

Safari (mobile)

Microsoft Edge


Further information on cookies and their removal can be found at, or go to where behavioural advertising and online privacy are further explained. These websites only exist in English and are not linked to our website or company.

7. Your rights

You have the right to review the information kept about you and to receive a copy of the information that we have in our possession. In the event that your personal data has changed, you have the right to ask us to correct, update or delete obsolete, incorrect or incomplete data we have about you. You also have the right to restrict the processing of your data and object against the processing of your personal data. In addition, you have the right to receive personal data about you that you have provided to a processor in a structured, standardised and machine-readable format and to transfer such data to another processor.

Should you have any questions about this cookie policy or on how we process your personal data using cookies or should you wish to exercise your rights, you can contact us at the e-mail address

You have the right to file a complaint with the data protection authorities should you not be satisfied with our response to your requests. If you would like more general information about the processing of your personal data or about your rights and how to exercise them, please consult our Privacy Policy.

8. Amendment to this cookie policy

We may amend and update this policy periodically to ensure that it reflects which cookies are being used and how we process your personal data at any given time. The updated version of this policy will be posted on the same webpage and will take effect immediately upon publication. Please return to this webpage regularly to ensure that you are always aware of the information we collect and process, how and under what circumstances your data is used and in what cases we share your data with third parties.

Should you wish further information on how we process personal data and the use of our website, please consult our Privacy Policy and Terms of Use.

January 2021